Mach49 is the Growth Incubator for Global Businesses.

Mach49 partners with global businesses to build their growth engines through venture building, venture investing, strategic partnering, and targeted M&A. We are 100% focused on execution, helping our clients disrupt existing markets and create new ones to drive meaningful growth.

The Role

We are seeking a Revenue Operations Specialist to accelerate revenue growth through effective CRM management, automation strategy, and sales forecasting. You’ll manage the Mach49 CRM day-to-day operations and be expected to make continuous improvements and recommendations. More than just a data tracker and organizer, we need a Revenue Operations Specialist who can analyze, synthesize, and build a strategy based on the information collected throughout the company. The ideal candidate will be comfortable working autonomously and across multiple departments (e.g., Business Development, Marketing, Finance) to deploy a coordinated effort to retain current clients and engage new ones.

• Support Sales and Finance on pipeline accuracy and forecasting including maintaining and building metrics dashboards.
• Extract and analyze data from the CRM and / or synthesize CRM trends for management in reports on an as-needed basis.
• Create, monitor, and present best practice performances and deal attribution models to improve the overall sales process and pipeline.
• Optimize the sales process using data-driven insights and technology to streamline workflows, detect early risk, and expedite closing time.
• Own and operate the CRM system, change requests, user permissions / management, and bug resolution.
• Train and onboard relevant team members in CRM on processes and troubleshooting
• Regularly audit, de-dupe, and enrich data for quality and accuracy.
• Collaborate with Sales, Marketing, and Delivery teams to align system build with cross-departmental needs and integrate third-party platforms with CRM when required.
• Coordinate with IT to ensure data protection measures meet the latest and highest security standards.
• Partner with Marketing to define seasonal strategies and tactics for implementation across Business Development.
• Develop and present findings and recommendations based on data-driven business analysis
• Lead, construct, and deliver projects that elevate business perception, leading to more informed decisions from both an operational and sales perspective.

Requirements

• 2+ years experience working in an operations / process role.
• 1+ years of hands-on experience with building, maintaining, and optimizing a CRM. Hubspot certification and experience is a plus.
• 2+ years experience configuring modern tech stack (Salesforce, HubSpot, ZoomInfo, Tableau, Airtable, Outreach, etc)
• Experience in FP&A, sales forecasting, and sales pipeline management.
• Expert Excel modeling skills and experience manipulating large data sets
• Proficiency in Google G-Suite, Keynote, Word, and other cloud business operating solutions.
• Experience with process mapping, use case and requirements gathering, analysis, and validation
• Excellent writing and presentation delivery, along with the ability to communicate technology solutions to non-technical individuals
• Ability to execute with efficiency and urgency in a fast-paced, fluid environment.
• Consistent application of critical thinking skills across all workstreams.
• Experience at a high-growth start-up and / or in consulting is a plus.
• Flexibility and willingness to work when the work is needed, and to learn / deploy new skills as the entrepreneurial environment requires.

Mach49 is an Equal Employment Opportunity Employer. We’re building a diverse, inclusive, empathetic community where every one of us belongs. A place — not just a workplace — that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.

We require background and reference checks. Physical requirements include ability to communicate effectively in written and oral forms, to listen and hear and/or read on and through electronic devices for extended periods of time.

Authorization to work remotely from within the US required.

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